26

Oct, 2013

Why you shouldn’t buy Facebook likes

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It’s come to our attention through the Facebook feeds that we follow, that Facebook are really watching for those pages who buy likes away from Facebook (ie they are not using Facebook ads), and when they (Facebook) can tell someone has bought likes, they shut that person’s page down with no warning! People are protesting that this isn’t fair; however, I’d encourage you to consider the following: Buying Facebook likes doesn’t bring you potential customers If you are buying likes rather than using Facebook Ads, you will not be buying […]

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21

Oct, 2013

Eleven things to do whilst Facebook is down

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At about 1pm GMT, Facebook stopped working. Fruitless attempts to schedule posts, and to post status updates, showed that Facebook had gone down! Despite endlessly refreshing, it became obvious this wasn’t a couple of seconds’ glitch. We turned to Twitter to see what was going on, and there are plenty of people talking about it, and it’s even made the national news here in the UK on the ITV website! (Who would have thought it?) So, now you’ve not got Facebook, what will you do whilst it’s down? Here are […]

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21

Oct, 2013

How will Google Hummingbird affect your website?

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Google Hummingbird – Is it a game changer? Over the last few months Google has been making big changes to its search engine.  The latest update, known as Hummingbird, has been a major algorithm change as it affects the way your website (and therefore business) is found and ranked online.  It has already been in use for about a month and affects about 90% of Google searches. Google wants to ensure “the searcher” is happy by delivering the best search results as possible.  Until the recent update this was done […]

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8

Oct, 2013

Customer Service on Social Media

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Do you remember in the old days, if you wanted to complain to a company you either had to use the telephone and spend ages on hold until it was your turn in a queue or you had to write a letter and hope it didn’t get lost in the internal post system? Things have changed a lot since then. First there was email and now you can use social media.  Although the telephone and email are the most popular ways to complain figures show social media is being used […]

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